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Purchase Policy
Service Description
Lemonade Education offers personalized academic tutoring, test prep, and digital college entrance exam practice. Our services include:
- One-on-one lessons with experienced, vetted educators
- Personalized study plans tailored to each student’s needs
- Digital tools and adaptive practice for SAT®, ACT®, and other exams
- Academic coaching to build long-term study and test-taking skills
Important Note: While we provide expert instruction and guidance, many of our students have significantly improved results, however we do not guarantee any specific test scores, academic outcomes, or grade improvements.
Purchase Currency
- All prices on our website are listed in U.S. Dollars (USD). Purchasers outside the U.S. should confirm their local currency conversion rate before completing a transaction.
Fulfillment Policy Scheduling and Delivery of Services
- After purchase, lessons can be scheduled via our online platform or by your account manager who you will be assigned.
- Most services are available within a week of purchase or faster and scheduling depends on both student and teacher availability.
- Lessons are delivered virtually and we use scheduling software so students and families have access to upcoming lessons and session login information.
Digital Product Access
Access to digital practice tools is typically granted within 24 hours of purchase and are non-refundable as they are part of a college prep package purchase.
Refund Policy
Generally, for AP and academic tutoring, families’ pay based on scheduled lessons so if the lesson is cancelled prior to 24 hours before the lesson, there will be no charge for that lesson.
Attended sessions and late-canceled sessions (those cancelled on less than 24 hour notice) are non-refundable.
This does not apply to college prep (ACT or SAT) packages which after purchased, are non refundable. The college prep packages also include Digital diagnostic tools and learning materials and are non-refundable once access has been granted.
Refunds will be processed to the original payment method within 7–10 business days.
Customer Support and Contact Information
We're committed to providing prompt support and clear communication. You can reach us through:
Email: info@lemonadeeducation.com
Phone: 323-746-4612
Account manager: For clients with dedicated support
Legal and Policy DisclaimersEducational Outcomes Disclaimer
Lemonade Education does not guarantee specific academic or test score results. Outcomes depend on individual student effort, consistency, and other factors beyond our control.
Privacy Policy
We are committed to protecting your personal information. Our full Privacy Policy explains how we collect, use, and store customer data in compliance with relevant privacy laws, including GDPR and U.S. data protection laws.
Security and Payment Information
We use Stripe for secure, PCI-compliant payment processing. All transactions are encrypted and processed through a secure HTTPS connection. Lemonade Education does not store your credit card information.
Accepted Payment Methods
We accept most major credit and debit cards, including Visa, Mastercard and American Express.
Business Address
College Click LLC dba Lemonade Education
26150 Paolino Place
Valencia, CA 01355
Email: info@lemonadeeducation.com